Terms of Service

1. Acceptance of Terms

By accessing or using OmniaGuard services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Service Description

OmniaGuard provides AI security services including but not limited to: prompt injection defense, agent governance, compliance automation, threat intelligence, endpoint protection, and security research tools. Services are provided "as-is" with commercially reasonable efforts to maintain uptime and security.

3. Permitted Use

• Authorized security testing of your own systems
• Compliance monitoring and audit preparation
• AI agent governance and policy enforcement
• Threat detection and incident response for your organization
• Security research within legal and ethical boundaries

4. Prohibited Use

• Unauthorized access to systems you do not own or have permission to test
• Using our tools to develop malware or attack capabilities
• Reselling or redistributing services without a partnership agreement
• Attempting to reverse-engineer proprietary algorithms
• Violating any applicable law or regulation

5. Service Level Agreement

Enterprise tier customers receive a 99.9% uptime SLA. Professional tier: 99.5%. Starter tier: best-effort. SLA credits are calculated as 10x the downtime duration applied to the next billing cycle.

6. Payment Terms

Subscription fees are billed monthly or annually as selected. Annual plans receive a 20% discount. All fees are in CAD unless otherwise specified. Refunds are available within 14 days of initial purchase for annual plans.

7. Intellectual Property

All OmniaGuard technology, algorithms, documentation, and branding are the intellectual property of Customers retain ownership of their data and security configurations. SDK usage is governed by the separate SDK License Agreement.

8. Data Handling

Data handling is governed by our Privacy Policy. All customer data is encrypted, access-controlled, and retained per PIPEDA requirements. We do not use customer data for training AI models without explicit consent.

9. Limitation of Liability

OmniaGuard's total liability shall not exceed the fees paid by the customer in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages including lost profits, data loss, or business interruption.

10. Indemnification

You agree to indemnify OmniaGuard against claims arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

11. Termination

Either party may terminate with 30 days written notice. We may terminate immediately for Terms violations. Upon termination, your data will be available for export for 30 days, after which it is permanently deleted.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Disputes shall be resolved through binding arbitration in Ontario, except where injunctive relief is sought.

13. Enterprise Licensing

Enterprise customers may negotiate custom terms. Contact licensing@omniaguard.com for custom SLAs, data residency requirements, and white-label agreements.

14. Contact

Legal inquiries: legal@omniaguard.com
OmniaGuard —
Ontario, Canada